Lisa is the Director of Client Services at The Copley Consulting Group.  Leading Client Services she is engaged in implementation projects starting with client onboarding and continuing through the project coordinating resources and services delivery through go-live.  Lisa is an integral part of ongoing client relationships and the first person called by clients when they need support.  In this capacity, she continues to coordinate efforts for ad hoc consulting, enhancement requests, and any other questions or needs a client has. Prior to joining Copley, Lisa held various roles in operations, client service, and relationship management at State Street Corporation spanning over 23 years. Lisa is a graduate of Emmanuel College with a Bachelor of Arts in Economics