The Copley Consulting Group

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SteriCare™ Solutions achieves successful ERP Go-live Milestone

SteriCare™ Solutions, a brand of Nurse Assist, Inc., is a global leader in medical grade water and saline products designed for irrigation, wound care and prefilled syringes. The company has achieved an important milestone in having completed the successful deployment of the Infor SyteLine ERP platform. Migrating from a legacy solution with limited functionality, SteriCare™ Solutions has seen significant improvement in overall visibility into key business functions, highlighted by enhanced shop floor control reporting and feedback, timely financial reporting, and more efficient data capturing related to quality control. Utilizing Copley’s FDA Solution, SteriCare™ Solutions is moving swiftly away from paper intensive processes related to compliancy and validation.

Kevin Seifert, CEO and President of Nurse Assist commented: “We chose The Copley Consulting Group as our partner for this major infrastructure project because of their experience and tremendous support. They worked side-by-side with the Nurse Assist Team to understand our business. Together we have aligned our efforts and the result is an essential tool that enables our business to meet and exceed our customer’s needs”.

As Matt Picha, VP of Operations stated: “The deployment of the Infor SyteLine ERP solution is a gamechanger for SteriCare™. The Infor SyteLine ERP gives a complete start to finish visibility in the manufacturing process. This addresses the digital transformation with a platform and a partner that recognizes and responds to the nuances of an FDA regulated enterprise, making it possible to achieve our goals. In partnership with The Copley Consulting Group and Infor we have a foundation to continue and accelerate our growth trajectory”.

“The success of this project extends beyond the functional robustness of the Infor SyteLine ERP platform and SteriCare’s ™ adoption”, stated Rob Rosenbaum, Copley’s Director of Professional Services. “The synergy between Copley’s and SteriCare’s ™ project team provided a strong foundation to facilitate change management complementary, and necessary to any successful deployment of a comprehensive ERP platform.” Rosenbaum added, “we look forward to the on-going partnership with SteriCare™ as they refine and expand the use of the SyteLine solution”.

About SteriCare™ Solutions, a brand of Nurse Assist, Inc.
Specializing in High quality patient care products since 1999, SteriCare™ Solutions is a brand of Nurse Assist, INC., Which specializes in manufacturing medical grade water products used throughout the world. The SteriCare™ Solutions portfolio offers clinicians the ability to care for their patients worldwide.

About Copley
The Copley Consulting Group helps organizations drive business transformation. With over 30 years of systems integration experience and hundreds of client successes, Copley continues to be a driving force in transforming organizations to be more efficient, competitive, and profitable.  With innovative and creative services and solutions Copley strives to find the human in technology.

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Avoiding Complexity in Mergers and Acquisitions

Mergers and acquisitions (M&A) bring numerous challenges across all departments. But IT teams are often charged with providing the underlying infrastructure that will allow the organizations to operate successfully under a new configuration. This is a big ask and typically occurs with little warning, and regardless of how much ongoing work exists in the day job.

There are plenty of factors that can further complicate this scenario, including when the company is acquired or merged is in a different country with unique reporting and regulatory requirements. While part of an important growth strategy for the organization, these moves can put tremendous pressure on already taxed IT staff.

Additionally, an outdated IT infrastructure may not easily accommodate the planned integration. If it is not designed to handle this scenario, that’s when you risk creating organizational silos of data and an extended period to reach your goals. If IT needs to jump through various hoops to provide comprehensive reporting and visibility into the new partnership, the opportunities for errors increase, valuable ROI is lost, and the goals of the M&A activity may be missed.

By moving from on-premises enterprise infrastructure to the cloud, organizations can avoid a potentially devastating business impact while simultaneously optimizing your IT workforce efforts. Since cloud solutions are designed to be scalable, flexible, secure, and manage variable workloads, they are ideally suited for M&A activities.

Liberty Steel UK was part of an acquisition by Liberty House Group that deployed CloudSuite Industrial Enterprise in both the UK and China, supporting over 1700 employees in those locations. One of the key benefits identified by Liberty was the offsite deployment of the cloud solution, which freed their IT staff to focus on the strategic initiatives of their growing company.

Original Article provided by Infor.

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How to Avoid Disruption From Loss of Technical Expertise

Let’s continue on the importance of business continuity by recognizing how the loss of technical expertise can have a potentially damaging impact on organizations with legacy IT applications.

Over time, each organization builds an enterprise ecosystem that uniquely addresses its needs. This is the natural progression of enterprise business solutions as technology and tools advance. The challenge emerges when only a handful of people understand how to manage and maintain that system successfully and perhaps only one individual truly understands the complete picture. As these enterprise solutions and corresponding data are the very core of the business, any scenario that puts it at risk is dangerous.

For many organizations, the realization that your go-to people, those who truly understand all the nuances in your enterprise ecosystem, are no longer there comes too late. Whether this loss comes through resignation, retirement, health issues, or merger and acquisition, you will need to find replacements. How can your organization ensure the continuity of day-to-day operations with the potential loss of technical expertise?

One of the ways to mitigate this risk is to accelerate cloud migration. With a shift to the cloud, your organization is supported by solutions that are continuously updated, and by investment in IT personnel that would be difficult for some of the largest organizations to match. A small army is dedicated to monitoring your organization’s applications and data to ensure they are optimized and protected.

A recent CIO tech priorities survey by IDG showed that “despite increased budgets and interest in new technologies that can positively impact business in the future, organizations still face familiar challenges to adoption. The top challenges that IT leaders encounter are lack of sufficient budget (48%), lack of staff (46%), and lack of skill sets (42%).” By shifting the responsibility of managing and maintaining your critical IT solutions over to a cloud provider with modern applications, your organization can create an opportunity to reset expectations and priorities for your IT staff.

Babbitt Chainwheels is a manufacturer and distributor who relied on a legacy ERP for years. While the organization faced a number of business challenges, one urgent situation was the impending retirement of its IT staff. To protect and grow their business, they invested in a cloud solution that would relieve much of that burden.

Original Article provided by Infor.

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How to Avoid Critical System Failure

Even when you do everything right, the unexpected can happen. Natural disasters strike, equipment fails, and human errors occurs. While steps were taken to mitigate risk, when disaster strikes, it’s still up to you and your team to race to recover, to ensure actions to get back online are taken correctly, and time is never on your side.

If your organization previously reviewed and dismissed the value of the cloud, it’s time to reevaluate. Decisions that seemed to make sense last year or even last quarter, likely look very different through today’s lens. Critical system failure and how unexpected outages can bring a company’s mission-critical operations to its knees.

Losses can be initially staggering and ultimately far-reaching, impacting not only revenue and productivity but also long-term brand value. It’s been estimated that the average cost of IT downtime is $5,600 per minute, with $140,000 per hour on the low end and as much as $540,000 per hour at the higher end. Absorbing the activities to resolve the issue itself and then putting in place actions across the organization to recover from the critical failure and its consequences can derail an organization for an extended period of time.

But what if you could offload that preparation, training, and responsibility to an organization you trust to manage it all for you? With a software-as-a-service (SaaS) model, experts who are contractually committed to ensuring your business continuity are shouldering that burden. Not only can you remove that task and worry from your list, but when a failure of some kind inevitably occurs, you will likely never even experience a disruption. Such is the type of redundancies and fail-safes that SaaS organizations put in place. But also, with that shift of responsibility, your team can instead focus additional time on other strategic initiatives with higher business value.

By moving from on-premise enterprise infrastructure to the cloud, you can avoid a potentially devastating business impact while simultaneously optimizing your workforce.
An Infor customer in the distribution industry found themselves facing a catastrophic scenario. They relied on a legacy on-premises solution for over 30 years. While it had been dependable for decades, the day the system failed, there were no longer any technicians familiar with the solution and no feasible way to recover. The owner decided the only logical step forward in that critical moment was a move to the cloud, which allowed them to recover. In hindsight, it would have been ideal to begin that transition to the cloud years earlier, but they are now benefitting from more than peace of mind.

In this uniquely challenging environment, operational continuity has never been more important to your business.

Original Article provided by Infor

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Triangle Manufacturing Company Accelerates Growth with The Copley Consulting Group and Infor ERP

Implementation of the Copley FDA Extended ERP solution has provided higher visibility into demand forecasting and quality control for medical device manufacturer.

Triangle Manufacturing Company, a premier contract manufacturer to OEMs of medical instrumentation and implantable devices, is realizing significant benefits since implementing The Copley Consulting Group’s FDA Extended Solution based on the Infor CloudSuite™ Industrial (CSI) Enterprise Resource Planning (ERP) application. The new ERP solution replaced Triangle’s disparate systems and manual processes, providing the functionality needed for them to improve production cycle times and shop floor efficiency to support their aggressive growth goals.

“With our prior, legacy systems, we lacked a unified platform that melded Quality Control, FDA Regulatory Compliance, and Shop Floor Control,” said Dax Strohmeyer, President at Triangle Manufacturing Company. “With Copley and Infor, we have successfully implemented a solution that provides real-time production feedback, allowing us higher visibility into margin contributions while enhancing our planning and scheduling. We feel the efficiencies we have gained with the Infor and Copley FDA solution will accelerate our growth trajectory, while maintaining our core values of quality and delivery performance.”

Triangle now sees the opportunity to more effectively on-board new customers at a faster rate, fueling their objectives of both top line and bottom line increases in this competitive and highly nuanced medical device sector.

“Triangle is a great example of an FDA regulated client who turned to Copley to track multiple processes across different areas of production in order to meet their growth goals and remain compliant with FDA regulations,” said Robert Lane, CEO at The Copley Consulting Group. “Our FDA Extended Solution is the perfect fit for medical device firms that need to consolidate their various legacy systems and automate their processes, yielding a compliant solution that grows with the company.”

About The Copley Consulting Group
The Copley Consulting Group helps organizations drive business transformation. With 30 years of experience in ERP and business analytics, it is our mission to guide organizations and help them enhance business processes and increase efficiencies in operations. https://copleycg.com.

About Triangle Manufacturing
Partnering with our global OEM clients, Triangle Manufacturing Company Inc. brings to life a wide range of medical instrumentation and implantable devices at a time when reliable sourcing is more important than ever. Triangle’s work impacts almost every part of the human body, demanding a level of precision and quality unlike any industry. Triangle was founded in 1955 and is headquartered in Saddle River, NJ. For more information, visit https://www.trianglemfg.com.

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The Copley Consulting Group and Gradient Consulting Announce the Successful Joint Implementation of an ERP Customer Expansion in Europe

Custom Manufacturer G.W. Lisk collaborates with Copley and Gradient to Extend Use of Infor CloudSuite Industrial

The Copley Consulting Group and Gradient Consulting announced the successful implementation of another European customer. The strategic partnership between Copley and Gradient was formalized last year to enhance the service offerings of two leading Infor CloudSuite™ Industrial (CSI) ERP service and solutions providers. G.W. Lisk Company, a New York-based manufacturer of custom engineered solutions and Copley client, worked with Gradient and Copley to implement Infor CSI in their facilities in Galway, Ireland.

LISK IRELAND, which includes a full manufacturing operation, previously had significant manual processes in place for production and planning. Scheduling new orders and determining availability of materials was challenging. It is within this backdrop that the corporate team decided to extend its use of Infor CSI to this European operation. The implementation process spanned seven months from installation to go-live, yielding significant operational improvements. These results included more timely and accurate reporting, improved intercompany reconciliations and scheduling, better inventory management and improved on-time deliveries to customers.

“With our prior manual systems, we devoted a great deal of time to determining the status of and managing the priorities of our production,” said Ger Tarpey, Managing Director of LISK Ireland. “Working with Copley and Gradient to implement Infor CSI, we are now better aligned with our corporate team and have been able to improve scheduling, inventory management and order fulfilment for our customers. The results have been tremendous, with improved financial reporting for our executive team and better decision-making for the company. “

Stephanie Snaith, Joint Managing Director of Gradient stated, “The relationship with Copley has been very positive for the firm and the successful results received by G.W. Lisk is another important proof-point toward the success of that partnership.”

“G.W. Lisk is a great example of an existing Copley client who is growing their business and turned to us and Gradient to assist in expanding their CSI solution overseas,” said Andy Funk, Vice President of Services at The Copley Consulting Group. “We are undertaking several other opportunities in Europe with Gradient that will lead to the continued growth of the relationship and our European market penetration.”

About The Copley Consulting Group
The Copley Consulting Group helps organizations drive business transformation. With 30 years of experience in ERP and business analytics, it is our mission to guide organizations and help them enhance business processes and increase efficiencies in operations. https://copleycg.com

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