Deliver Unique Customer Requirements & Manage Capital with Copley’s ERP Solutions
The Marine Industry is one of the world's most competitive and capital-intensive industries. Finding technology solutions that can help you lower costs, increase capacity, and give your customers the level of product quality they need and deserve can be a significant challenge. With The Copley Consulting Group and Infor CloudSuite Industrial (SyteLine), you can better manage your large, complex, and regulation-intensive processes and projects, as well as take advantage of more maintenance, repair, and overhaul (MRO) and service opportunities. This advantage allows you to manage change and see the costs of your programs and projects. The marine industry needs a software tool to address market challenges by accelerating design, configuration and delivery to meet customer’s demands. Once sold, the ability to maintain customer satisfaction levels through after-market programs that provide recurring revenue opportunities make the Infor CSI solution a natural extension of a Marine Industries enterprise vision.
Manufacturing and selling boats and yachts offers some unique business challenges. Providing customers with a product that is designed principally for their enjoyment isn’t as easy as it may seem. It’s a complex undertaking, requiring you to manage hundreds—and often thousands—of unique customer options and configurations, materials, manufacturing processes, and relationships with dealers. With Copley, you’ll be able to thrive on this complexity, by producing high-quality boats and working efficiently with dealers to deliver a consistently positive customer experience. Provide your sales force, dealers, and distributors powerful capabilities to address all your customers’ specific requirements. Your sales team will have the tools they need to quickly and easily find the exact configuration that meets a customer’s specifications, giving you an advantage over your competitors.
Transform the Marine Industry
Infor CloudSuite Industrial (SyteLine)is an end-to-end ERP solution that provides comprehensive functionality to addresses your business and operational challenges regardless of your process mode, from make-to-stock (MTS) to engineer-to-order (ETO). Workflows can be tailored to your exact needs. CSI offers a highly flexible architecture with user-friendly navigation screens, allowing companies to easily capture, track, and access vast amounts of valuable data. Day-to-day operational processes can be managed with speed and efficiency, including shop floor planning and scheduling. The solution’s built-in scalability lets companies add users, products, production sites, or warehouses to adapt to changing business needs.
Deliver the perfect boat. Boat buyers may interact with a wide variety of people on your sales team as they are making their order decisions. They could be exploring options online; picking out features on an iPad® while sitting with a dealer on a yacht; or talking with a manufacturer sales rep on the phone. You’ll be able to ensure that your customers have made all of the choices they need to make, and that the order you turn over to manufacturing will be produced to the exact configuration, on time, and at the expected cost. By delivering the perfect order, you’ll avoid the time, effort, cost, and customer frustration caused by delivering the wrong product. Create a consistent buying experience. No matter the touchpoint, make sure that your products are represented the same way every time.